Clinic Coordinator

Passport Health•Denver, CO

19h•Hybrid

About The Position

Passport Health is looking for a Clinic Coordinator to join our Colorado team and play an important role in creating an exceptional patient experience and keeping our clinic running smoothly. This is a great opportunity for someone with a background in Medical Assisting, healthcare administration, medical reception, patient coordination, or customer service who enjoys working with people and wants to build experience in a specialized healthcare environment. Medical Assistant experience is preferred, but it is not required. We are willing to train the right person on Passport Health's systems, processes, and travel medicine services. In this role, you'll work closely with nurses and providers while supporting patients throughout their visit. You'll have a mix of patient interaction, administrative responsibilities, and clinic operations, making this a great fit for someone who enjoys variety and wants to be an important part of the clinic team.

Requirements

Someone patient-focused and genuinely enjoys helping people
Organized and detail-oriented
Dependable and accountable
Comfortable working in a healthcare or customer-facing environment
Confident using computers and learning new systems
Able to manage multiple priorities while maintaining attention to detail
Comfortable working independently while also being part of a team
Willing to learn and take on new responsibilities

Nice To Haves

Medical Assistant certification
Healthcare or medical office experience
EMR/EHR experience
Venipuncture experience
Experience working with patients in a clinical environment
Bilingual Spanish
Other applicable clinical training or credentials
Medical Assistant experience is preferred, but it is not required.
Clinical experience is a plus, but it is not required for this position.

Responsibilities

Welcome patients and create a friendly, professional experience from check-in through checkout.
Schedule appointments and help coordinate patient flow throughout the day.
Answer patient questions and provide clear information about appointments, required documentation, and next steps.
Serve as a key point of contact for patients receiving travel medicine, immunization, and immigration services.
Coordinate follow-up appointments and maintain accurate patient information.
Collect, scan, and maintain patient documentation in electronic systems.
Prepare charts and documentation for provider visits.
Process invoices and patient payments.
Answer phones and respond to patient inquiries.
Support nurses, providers, and other clinic team members with day-to-day administrative needs.
Maintain accurate records and complete assigned administrative tasks.
Maintain clinic supplies and help ensure the clinic is properly stocked and prepared for patients.
Receive shipments and assist with inventory management.
Maintain a clean, organized, and professional clinic environment.
Help support efficient daily clinic operations.
Assist with other clinic needs as assigned
Patient intake and medical histories
Preparing rooms for patient visits
Clinical documentation
Supporting providers during visits
Venipuncture and specimen collection, when qualified
Supporting immunization services, when qualified