Clinic Coordinator I - Somatic Care

Vesta•Severn, MD

2d•Onsite

About The Position

Vesta, Inc. is a not for profit, financially sound, mental health company which is expanding throughout the Maryland area. Vesta, Inc. provides comprehensive behavioral healthcare to include clinic, day program, and residential homes for those suffering from mental health disorders. Vesta, Inc is currently recruiting for the position of Somatic Care Clinic Coordinator (Clinic Coordinator I) for our Severn Region, in Arnold, Maryland. The Somatic Care Clinic Coordinator (Clinic Coordinator I) will provide coordination of medical appointments for clients and supports medical professionals on-site. The position is responsible for ensuring that client care meets the standards defined by the organization, client documentation and charts are complete and compliant, and information is disseminated to the care team. The position is also responsible for providing support to the region’s front desk and administrative duties.

Requirements

High School diploma required.
3 years' experience in medical office setting with similar duties.
Must have knowledge of medical terminology, transcription, and insurance.
Experience with somatic and psychiatric service coordination.
Must have the ability to work independently and handle high stress situations.
Ability to pass background check and drug screening required.

Nice To Haves

Bachelor's Degree in the health and human service field or business management, or experience in a comparable role either medical or administrative.
Prior intermediate or advanced working experience with Microsoft Business Applications (Excel, Teams, SharePoint) is desirable.

Responsibilities

Coordinate and schedule client psychiatric and medical appointments and provide needed support to Primary Care Doctor
Seek and link clients with external resources as needed.
Provide support and maintain documentation in electronic prescription system.
Liaison with pharmacy for client prescription refills and correction of errors.
Coordinates and schedules laboratory appointments ordered by physicians.
Coordinate and schedule injections for clients per doctor orders.
Answer all phone calls, responding to callers placed on hold within one minute.
Monitor the waiting room and alert providers if clients are not seen within a reasonable time frame.
Triage clients, obtain vitals, relevant information, and complete check-in screenings.
Organize and deliver medication to appropriate properties/locations.
Monitor Medication as directed.
Ensures client profile and records are updated by completing scanning and filing of necessary document.

Benefits

Opportunities for overtime
Employees are eligible for bonuses (variable, depending on company and individual performance)
Paid training
PTO accrual up to 96 hours in the first year
Sick leave accrual up to 40 hours per calendar year
8 paid holidays per year
403(b) plan participation available at hire
Employer matching for 403(b) after 1000 hours of service
Discretionary employer contributions to 403(b) at least once a year
Medical, Dental, and Vision benefits (single and family) for Full and Part-Time Employees
Flex-spending accounts (FSA and Dependent Care)
Long-Term Disability and Basic Life/AD&D for Full-Time employees
Employee Assistance Program (EAP) for all employees
Short-Term Disability coverage for Full-Time employees