Clinic Clerk - Elizabethtown Health Center

University of Vermont Health Network•Elizabethtown, NY
•$44,221 - $66,305•Onsite

About The Position

The Clinic Clerk performs clerical duties related to patient visits, patient information, and reception at the clinic. Tasks include handling incoming calls, scheduling patients, preparing paperwork for billing, filing, office correspondence, and opening and sorting daily mail. The role may require travel to other health centers for coverage as needed and the ability to work outside normal working hours when volume demands.

Requirements

  • High school diploma required.
  • Experience in a busy office setting with customer exposure.
  • Comprehension of medical terminology.
  • Strong interpersonal skills for interacting with patients, patients’ families, staff, physicians, and management.
  • Strong work ethic, optimism, cheerfulness, and a team-oriented approach.
  • Ability to work outside normal working hours as volume demands.
  • Effective and diplomatic written and verbal communication skills.
  • Ability to collaborate in a changing environment to support quality customer service.
  • Professional appearance and behavior.
  • Strong organization, prioritization, and ability to handle multiple tasks simultaneously.
  • Keyboarding experience and computer knowledge required.
  • Ability to maintain strict confidentiality.

Nice To Haves

  • Emphasis on business courses in high school.
  • Experience in the health care field.

Responsibilities

  • Handle incoming calls.
  • Schedule patients.
  • Prepare paperwork for billing purposes.
  • Perform filing and office correspondence.
  • Open and sort daily mail.
  • Provide clerical support related to patient visits, patient information, and clinic reception.
  • Travel to other health centers for coverage as needed.
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