Clinic Assistant

University of Southern California • Los Angeles, CA

11d • Onsite

About The Position

The USC Division of Biokinesiology and Physical Therapy is seeking a Clinic Assistant to support the physical therapist and enhance the patient experience at the USC Physical Therapy clinic on the University Park Campus. The role improves clinic efficiencies by performing both patient-related and non-patient-related tasks. This is a 12-month fixed-term position with the possibility of an extension.

Requirements

• High school diploma or equivalent.
• One year of minimum experience; combined education and experience may substitute for the minimum experience.
• Medical office management and medical secretarial experience.

Responsibilities

• Schedule patient appointments and answer general questions.
• Obtain authorizations and pre-authorizations for patient care services.
• Schedule appointments with ancillary departments or other care providers as needed.
• Maintain the master calendar for providers.
• Prepare patient charts prior to appointments.
• Set up exam rooms, assist clinicians with exams as needed, and monitor patient flow.
• Prepare the physical environment and perform non-patient-related and assigned patient-related tasks at the provider’s request.
• Serve as a medical chaperone by setting up rooms and equipment and being physically present to assist the provider and/or patient and observe physical contact during sensitive health exams or treatments.
• Maintain files and records and oversee equipment and office supply inventory.
• Perform other related duties as assigned or requested.

Benefits

• USC offers a wide variety of benefits and programs that support employees and their families, with a stated focus on work-life balance and employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED