Clinic Assistant - CMA - LPN - Internal Med

Thedacare•Appleton, WI

About The Position

The Certified Medical Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to address patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the assistant provides patient-centered care and collaborates with the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. The position is scheduled for 40 hours per week, Monday through Friday, with variable day shifts between 7:00 AM and 6:00 PM. There are no weekends or holidays. The role is located at ThedaCare Physicians - Encircle in Appleton, Wisconsin, and floats between specialty and primary care locations.

Requirements

Must be at least 18 years of age.
American Heart Association Healthcare Provider Basic Life Support (BLS).
For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license.
Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
Manual dexterity and hand-eye coordination to perform patient care procedures.

Nice To Haves

High school diploma or GED.
Graduate of a medical assistant program.
One year of experience as a Certified Nursing Assistant or Patient Care Technician.
Additional certifications may be required by some departments.

Responsibilities

Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
Room patients, obtain and document vital signs and pertinent health information, validate completion of medication reconciliation, and prepare patients for examination.
Provide documentation support for complex documentation in the electronic health record during provider visits.
Collaborate with the care team to meet patient care needs and ensure quality, cost-effective, and safe care practices.
Address situations and decisions to ensure patient concerns and needs are met; reinforce patient education to improve care outcomes and promote safe practices.
Assist the provider or RN with performing and documenting tests and procedures.
Assist with patient discharge at the end of office visits and reinforce the after-visit summary.
Help complete medication, laboratory, and radiology orders as needed.
Maintain professional and therapeutic relationships with patients, families, team members, and providers.
Participate in patient panel management.
Work with care team members to monitor patients who may benefit from recommended health screenings, preventive services, and chronic disease tracking interventions.
Float between specialty and primary care locations.