Clinic Assistant, UMHC - Allied Health Provider Services

University of Miami•Miami, FL

10d•Hybrid

About The Position

The University of Miami/UHealth Department of UMHC-SCCC Survivorship has an exciting opportunity for a Full Time, Clinic Assistant to work Hybrid in Miami. The Clinic Assistant performs a variety of clerical duties associated with patient care unit operations. Further, the incumbent handles administrative duties, including filing records, scheduling lab work and hospital admissions, making follow-up calls, phoning in prescriptions, and calling to get lab test results.

Requirements

High school diploma or equivalent
Minimum 6 months of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.

Responsibilities

Assembles, completes, and processes patients’ charts, and keeps patient records accurately identified.
Transcribes doctors’ orders, and checks charts for incomplete histories and operative summaries, bringing issues to the attention of the appropriate member of the healthcare team for correction.
Orders unit supplies to maintain inventory of the unit’s equipment stock and supplies.
Assists with receiving, distributing, and sorting supplies brought to the unit.
Obtains laboratory and x-ray reports and notifies doctors of results.
Utilizes EPIC to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.
Greets patients upon arrival and verifies patient information.
Directs patient to the dressing room and ensures the patient has changed into a gown and removed all metal items from their person.
Documents all equipment issues and reports to appropriate managing staff.
Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms.
Receives telephone calls and responds to inquiries from visitors.
Reports unusual incidents in a timely manner to appropriate supervisory personnel.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Reports to the Clinical Program Coordinator
Provides support to the survivorship program, lung cancer screening program, and support services in regards to outbound work, scheduling and rescheduling appointments.
Generates patient reminder letters in regards to their scheduled lung cancer screening in adherence with registry and accreditation requirements.
Assist in planning and organizing patient related events.
Able to generate reports from EPIC and other sources to provide reports necessary for accreditation requirements.
Assist with meeting logistics (agenda, room reservation, and minute taking).