Clinic Administrative Coordinator

Michigan Humane • Detroit, MI

63d • Remote

About The Position

The Clinic Administrative Coordinator oversees the daily administrative functions of Michigan Humane’s veterinary clinics.

Requirements

• High School Diploma
• Minimum of 5 years’ experience in veterinary practice management, health care operations or a similar environment
• Strong understanding of practice management systems and inventory controls
• Proven ability to work with cross-functional teams to achieve a common goal
• Strong organizational, analytical, and problem-solving skills.
• Experience in training others
• Excellent communication and leadership abilities.

Responsibilities

• Establish standards for veterinary practice information management systems use.
• Develop and implement training for users.
• Keep materials up to date.
• Daily administration and support of the veterinary information management system including managing profiles and roles; customization of custom objects, fields, record types, page layouts; ensuring proper closing of invoices and validation of daily data integration.
• Establish best practices for use of veterinary information systems for in-field operations and ensure accurate recording-keeping for these activities.
• Establish and maintain inventory control procedures in the practice information management system to ensure appropriate stock levels, minimize waste, and prevent stockouts.
• Monitor and ensure proper registration of microchips.
• Prepare materials for charge capture reviews.
• Monitor practice compliance with established standards.
• Create and maintain all business requirements documentation, scope out changes to workflow, fields, and profiles and implement changes as directed.
• Host facilitated workshops and training sessions.
• Responsible for evaluating new version features, communicating value with business, implementing and pushing new versions live into production.

Benefits

• Competitive salary and benefits
• Medical, Vision, and Dental Insurance
• 403(b) Retirement Savings Account
• Opportunities for professional development, growth, and continuing education
• A positive and collaborative work environment
• Work-life balance and flexible working hours (compressed work schedule option!)
• Paid Time Off & Holidays
• Human & Pet Bereavement
• Clinic discounts to up to 75% off services for your own pet(s)
• Relaxed dress code
• Wellness program with professional counseling services available to employees
• Animal food discount
• Free or discounted adoption fees to adopt a new friend
• Sabbatical Policy
• Uniform Allowance
• Paid Parental Leave
• Yearly performance reviews & employee engagement surveys
• Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED