Client Systems Administrator / Technician

Navigator Development Group Inc•Eglin AFB, FL
•Onsite

About The Position

Navigator Development Group Inc. is seeking a Client Systems Administrator to support a program at Eglin AFB, Florida. The successful candidate will provide first-line assistance in resolving customers’ IT administrative and technical problems involving client-level workstations, end-user devices, operating systems, peripherals, and applications while participating as a member of an integrated team. The position is full-time, based at Eglin AFB, and involves 10% travel. The anticipated start date is November 15, 2026. Candidates must currently possess a Secret clearance and be able to obtain a Top Secret clearance.

Requirements

  • Currently possess a Secret security clearance and be able to obtain a Top Secret clearance.
  • Hold current CompTIA Security+ (Baseline) and A+ (Computing Environment) certifications in accordance with DoD 8570.01 IAT-II.
  • Ability to lift 40 pounds.
  • Professional writing and oral presentation skills.
  • Proficiency with Microsoft Office applications.
  • Knowledge and experience installing, configuring, and managing Microsoft Windows 7/10 desktop operating systems.
  • Ability to install software on computers.
  • Ability to diagnose and troubleshoot workstation- and application-related problems.
  • Ability to work independently and as part of a team, and effectively manage varying workloads in a fast-paced environment.
  • Strong verbal and written communication skills and the ability to maintain professionalism in a diverse customer environment.
  • Bachelor’s degree in an IT-related discipline plus 5 years of related experience, or an associate degree plus 7 years of related experience.

Responsibilities

  • Install, configure, and maintain end-user workstation hardware, software, and peripherals.
  • Ensure limited user access and access permissions on computer systems are imposed and maintained.
  • Provide technical and product support, and assist customers with setup of email, browsers, printers, files, and related items.
  • Facilitate and coordinate user account creation and modification.
  • Manage user support and coordinate with systems administrators when additional assistance is required.
  • Ensure systems are patched, maintain network compliance, and report deviations.
  • Remediate hardware outages, system outages, and issues that could lead to an outage.
  • Interact with customers and functional peer groups in support of end-user computer requirements.
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