Client Support Specialist

Traveling with Tasha•Austin, TX
•Remote

About The Position

The Client Support Specialist supports clients with travel planning and booking services. The role involves helping clients explore travel options, coordinating reservations, and providing a smooth, positive experience from initial inquiry through final booking. This position is fully remote and suited to someone who enjoys helping others, managing details, and working in a flexible environment. The specialist communicates directly with clients to understand their needs, offer recommendations, and organize travel plans that align with their preferences and budget.

Requirements

  • Detail-oriented and self-motivated.
  • Comfortable using online systems and digital tools.
  • Strong communication, organization, and time management skills.
  • Able to work independently while managing multiple clients.

Responsibilities

  • Respond to client inquiries.
  • Research travel options and provide recommendations.
  • Coordinate and confirm reservations.
  • Maintain consistent follow-up communication with clients.
  • Ensure booking details are accurate.
  • Support clients throughout the travel planning process.
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