Entry-Level Client Support Specialist | Work From Home
About The Position
AO (American Income Division) is seeking motivated, service-oriented individuals to join their team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and growing within a supportive, performance-driven culture. AO has proudly served working families for over 70 years by providing supplemental life, accident, and health benefits. As part of the Globe Life family of companies, AO is committed to developing professionals through mentorship, continuous learning, and performance-based career advancement. This is a 100% remote, independent contractor opportunity. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Computer or laptop
- Reliable high-speed internet connection
- Webcam and microphone capability
- Quiet, professional workspace
- Excellent communication and interpersonal skills
- Positive attitude and willingness to learn
- Strong work ethic and accountability
- Attention to detail and organizational skills
- Ability to work independently in a remote environment
- Professionalism and integrity
- Desire for continuous personal and professional growth
- Self-motivated, coachable, comfortable working independently, and interested in a performance-based career
Nice To Haves
- Experience in Customer Service
- Experience in Client Relations
- Experience in Sales
- Experience in Retail
- Experience in Hospitality
- Experience in Healthcare
- Experience in Administrative Support
- Experience in Call Center Operations
Responsibilities
- Meet with clients through Zoom and phone appointments
- Answer questions regarding available benefits and coverage options
- Explain products and services clearly and professionally
- Assist clients with applications, enrollment, and policy updates
- Provide ongoing customer support and follow-up communication
- Build strong, long-term client relationships
- Maintain accurate client records and documentation
- Participate in ongoing virtual training and coaching
- Develop communication, leadership, and customer service skills
- Learn industry products, systems, and best practices
- Collaborate with a supportive remote team
- Continue growing through mentorship and professional development
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
Benefits
- Performance-based bonuses
- Company recognition programs
- Leadership awards
- Incentive trips and retreats
- Team celebrations and special events
- Structured onboarding
- Twice-weekly virtual training sessions
- Leadership mentoring
- Ongoing coaching and skill development
- Clear pathways for career advancement
- Work from anywhere within the United States
- Flexible scheduling options
- No commuting
- Modern virtual work environment
- Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Residual income opportunities
- Union-supported work environment
- Advanced virtual technology and collaboration tools
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
