Entry-Level Client Support Specialist | Work From Home

AIL•Las Vegas, NV

1d•$95,000 - $115,000•Remote

About The Position

Globe Life AO is seeking motivated, people-focused individuals to join their virtual team as Remote Client Support Associates. This is a 100% remote, work-from-home opportunity designed for individuals entering the workforce, changing careers, or seeking greater flexibility. In this role, you will connect virtually with individuals and families who have requested information about available benefits, answer questions, explain options, guide clients through next steps, and provide ongoing professional support. No previous insurance experience is required, as comprehensive training, mentorship, licensing guidance, and professional development are provided. The role combines customer service, relationship building, benefits education, and client support in a fully virtual environment. Client interactions are with individuals who have requested information, focusing on listening, educating, guiding, assisting, and following up. The position offers weekly performance-based compensation, including commissions, bonuses, and residual income opportunities. Advancement opportunities are available based on performance and demonstrated leadership.

Requirements

Be at least 18 years of age.
Be physically located within the United States.
Be legally authorized to work in the United States.
Have access to a reliable computer or laptop.
Maintain reliable high-speed internet.
Have webcam and microphone capability.
Maintain a quiet, professional workspace.
Be comfortable communicating through Zoom and phone.
Be willing to complete required training.
Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting activities requiring a license.
Self-motivated and accountable.
Comfortable working independently from home.
Able to manage your time effectively.
Comfortable learning new technology.
Coachable and receptive to feedback.
Goal-oriented and interested in professional growth.
Able to collaborate effectively with a virtual team.

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, education, administration, call centers, banking, client relations, or sales may be helpful but is not required.

Responsibilities

Connect with individuals and families who have requested information about available benefits.
Answer questions clearly and professionally.
Explain available life, accident, and supplemental health benefit options.
Guide eligible clients through applications and enrollment.
Explain next steps and required documentation.
Provide timely follow-up throughout the process.
Assist existing clients with policy-related questions.
Conduct policy reviews when appropriate.
Assist with beneficiary updates.
Maintain accurate digital client records.
Manage appointments and follow-up communications.
Provide continued customer service after enrollment.