Client Support Associate

FGG•Stephenville, TX

About The Position

The Client Support Associate serves as a welcoming, customer-service-oriented representative who helps ensure exceptional client experiences and provides support in the office. The role includes engaging with clients, confirming appointments, following up with past and prospective clients, distributing marketing materials, and keeping clients engaged during wait times. It also involves visiting local shops, events, and community locations to build brand awareness and recruit talent, using local market knowledge and social media to expand outreach and develop a talent pipeline. The posting describes the role as seasonal, with full-time and part-time positions available.

Requirements

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and the ability to troubleshoot.
Willingness to learn and grow in a customer-focused role.

Nice To Haves

Prior customer service or sales experience is preferred, but not required.

Responsibilities

Welcome visitors and support positive client experiences in the office.
Engage with clients and confirm appointments.
Follow up with past and potential clients.
Distribute marketing materials.
Keep clients engaged during wait times.
Visit local shops, events, and community locations to drive brand awareness and recruit talent.
Use local market knowledge and social media skills to expand outreach and build a talent pipeline.