Client Support Associate
About The Position
The Client Support Associate is a customer-focused, seasonal role supporting clients who visit the company’s offices and helping ensure a positive experience. The associate engages with clients, confirms appointments, follows up with past and potential clients, distributes marketing materials, and keeps clients engaged during wait times. The role also involves visiting local shops, events, and community locations to build brand awareness and recruit talent. Associates use local market knowledge and social media skills to expand the company’s reach and develop a talent pipeline. The company welcomes applicants regardless of work background or experience level.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients and help provide exceptional client experiences.
- Confirm appointments and follow up with past and potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
- Visit local shops, events, and community locations to drive brand awareness.
- Actively recruit new talent and help build a strong talent pipeline.
- Use local market knowledge and social media skills to expand the company’s reach.
Benefits
- Earned Wage Access.
- Competitive salary.
- Employee discounts and corporate discount program.
- Flexible schedule and flexible schedule options.
- Opportunity for advancement.
- Training and development.
- Work Lotto, with the chance to win money for logged shifts.
- Low-cost healthcare, dental, and vision benefits.
- Teladoc sessions for the employee and household for $18 per month.
- Free identity theft protection.
- Free tax preparation training and PTIN registration reimbursement.
- Referral bonus opportunities for referring qualified candidates.
- Free continuing tax education.
- Medical and prescription benefit option for those eligible after working 1,560 hours annually.
- 401(k) with company match for those eligible after working the first 1,000 hours.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
