Client Success Manager - HubSpot Consulting

1406 Consulting • Atlanta, GA

4d • $85,000 - $105,000 • Remote

About The Position

1406 Consulting is a growing Elite HubSpot partner agency that helps businesses achieve measurable growth through HubSpot and other technology. The Client Success Manager leads HubSpot implementations and owns client outcomes from start to finish. The role involves managing project plans, coordinating cross-functional delivery teams, ensuring successful execution, owning client relationships, and identifying account growth opportunities. This is a remote, client-facing position focused on implementation leadership and proactive project ownership, not customer support.

Requirements

• At least 3 years of experience in HubSpot implementations, consulting, project management, or client success in a B2B services or agency environment.
• Experience running software implementations and managing timelines across multiple stakeholders.
• Prior HubSpot platform experience.
• Strong project management skills.
• Exceptional communication and facilitation skills in client-facing environments.
• Ability to manage complexity, drive accountability, and move work forward.

Nice To Haves

• Experience with project management tools such as Teamwork.com, Asana, Monday.com, or ClickUp.
• Ability to identify commercial growth opportunities within client accounts.
• HubSpot certifications.

Responsibilities

• Own and manage HubSpot project plans from kickoff through completion.
• Translate scope of work into clear, actionable plans for the Implementation Specialist team.
• Define timelines, dependencies, and deliverables across work streams.
• Identify risks, blockers, and misalignment proactively and drive their resolution.
• Hold internal teams and clients accountable to agreed timelines and outcomes.
• Serve as the primary point of contact for assigned accounts.
• Lead structured client meetings with clear agendas, decisions, and next steps.
• Align client expectations with delivery realities.
• Communicate progress, risks, and timeline changes proactively.
• Identify account gaps, risks, and growth opportunities.
• Drive cross-sell and upsell opportunities by connecting client goals with HubSpot solutions and services.
• Translate business needs into scoped recommendations.
• Lead difficult conversations and align stakeholders on solutions and next steps.
• Address delivery and scope challenges to support stronger outcomes.
• Build trusted client relationships focused on accountability and results.
• Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams.
• Monitor account health to support retention and long-term success.

Benefits

• Performance-based bonuses.
• Comprehensive healthcare and benefits package.
• Company-paid medical insurance.
• 401(k) matching.
• Ongoing professional development, including HubSpot certifications and leadership coaching.
• Collaborative, growth-oriented culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed