Client Specialist

Knitwell Group • Marlton, NJ

9d • $16 - $21 • Onsite

About The Position

Talbots is hiring a Client Specialist to create exceptional customer experiences, build lasting customer and associate relationships, and support sales and service goals. The role focuses on developing a strong clientele through prospecting and outreach to existing and new customers, promoting products and fashion trends, and contributing to store and community activities. This is a temporary, part-time position with an expected availability of 20–29 hours per week. The schedule is flexible according to business needs and includes evenings, weekends, and holidays. The position is based at Store 01021 in Marlton, New Jersey, and pays $16.42–$20.55 per hour.

Requirements

• Open availability of 20–29 hours per week.
• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Ability to work cooperatively in a diverse work environment.
• Excellent written and verbal communication skills and a high level of integrity.
• Strong planning and organizational skills, including proactive and relevant customer outreach.
• Professional, assertive, and friendly demeanor, with the ability to make decisions independently.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

• Create a culture of hospitality through exceptional customer experiences and build enduring relationships internally and externally.
• Use service enhancers, including Concierge, to build strong customer relationships.
• Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Understand customer needs and wants through intentional conversations.
• Share current products and fashion trends to help customers build outfits, feel inspired, and trust the brand.
• Participate in community and store activities and events that promote the Talbots brand.
• Professionally represent the brand image.

Benefits

• Growth opportunities and tools to develop beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts at Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed