Client Specialist

Knitwell Group • Marlton, NJ

1d • $16 - $21 • Onsite

About The Position

Talbots is hiring a part-time Client Specialist to create exceptional customer experiences, build lasting relationships with customers and associates, and support sales and service goals. The role focuses on prospecting and developing a strong clientele among existing and new customers, sharing product and fashion knowledge, and representing the Talbots brand professionally. The position is based at Store 01021 in Marlton, New Jersey, and offers a regular schedule of 20–29 hours per week, with availability for evenings, weekends, and holidays as business needs require.

Requirements

• Availability to work 20–29 hours per week.
• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Excellent written and verbal communication skills and a high level of integrity.
• Strong planning and organizational skills, including proactively contacting clientele with relevant and timely sales outreach.
• Ability to make decisions independently while being professional, assertive, and friendly.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
• Ability to work cooperatively in a diverse, team-oriented environment.
• Passion for selling, achieving goals, building customer and community relationships, and finding thoughtful ways to drive store traffic.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring internal and external relationships.
• Use service enhancers, including Concierge, to build strong customer relationships.
• Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Understand customer needs and preferences through intentional conversation.
• Share current products and fashion trends to help customers build wardrobes, feel inspired, and develop trust.
• Participate in community and store activities and events that promote the Talbots brand.
• Represent the brand image professionally.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed