Client Specialist (Sales) - Food Claims

NSF • Ann Arbor, MI

1d

About The Position

As a Client Specialist, your primary responsibility is timely action to close inbound new sales leads and to identify new business opportunities with your assigned set of existing NSF clients. To achieve success, you must be a fast learner, adaptable, and customer service- focused. Our customers require your support as a client specialist to understand the process and technical requirements for food product certification, including organic production certification, non-GMO project, gluten-free and others. You’ll participate in collaboration on digital marketing strategies for the development of sales pipeline within North America, nurture inside web leads, and cooperate with your peers across business units to increase NSF market share. We are seeking a highly motivated and experienced professional to join our sales team.

Requirements

• Bachelor’s degree in business services or analytical sciences services industry experience (for example: certification, auditing, technical compliance or regulatory advisory services)
• 3-5 years of experience in sales or business development within business services industries (for example: certification, auditing, technical compliance or regulatory advisory services)
• Proven track record backed by evidence through employment references of achieving and exceeding sales targets and generating opportunity pipeline.
• Highly proficient experience with CRM tools and sales forecasting methods
• Self-motivated, results-driven, and able to work independently as well as part of a team
• Cold and warm calling confidence. Objection handling and strong time management.

Responsibilities

• Identify and qualify new business opportunities in target markets through service requests, inbound calls, cold calling, networking, and market research.
• Meet monthly, quarterly and annual sales and revenue targets
• Develop and maintain strong relationships with assigned existing NSF client list (Book of Business).
• Engage clients remotely through video, phone, and email to promote and sell NSF services using consultative techniques.
• Act with a sense of urgency
• Experience with high-volume lead follow up and short sales-cycle.
• Identify and act on upsell and cross-sell opportunities.
• CRM (such as Salesforce or HubSpot) proficiency, accuracy, discipline and experience by documenting all client interactions and sales activities in Salesforce.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level