Client Solutions Intern

SwiftX•Eastvale, CA

12d•$18 - $19•Onsite

About The Position

Position Overview We are seeking a driven, analytical, and customer-centric Client Solutions Intern to join our team. In this role, you won't just be watching from the sidelines—you will actively help manage relationships with our key clients, diagnose business challenges, and deliver impactful, data-driven solutions. This internship is designed to give you hands-on experience in account management, strategic problem-solving, and cross-functional collaboration in a fast-paced environment.

Requirements

Currently pursuing a Bachelor’s or Master’s degree in Business, Marketing, Communications, Economics, Data Analytics, or a related field (Rising juniors or seniors preferred).
Exceptional written, verbal, and presentation skills—you can simplify complex ideas for any audience.
Comfortable working with data; proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) or Google Sheets and SQL is highly preferred.
A proactive attitude with a knack for thinking on your feet and addressing roadblocks creatively.

Nice To Haves

Familiarity with CRM tools (like Salesforce or HubSpot) and project management software (like Asana or Trello) is a strong plus.

Responsibilities

Assist the team in managing daily client inquiries, troubleshooting issues, and ensuring a high level of client satisfaction.
Gather and analyze account performance metrics to help build comprehensive weekly/monthly business reviews for clients.
Partner with senior Client Solutions Managers to research client industries, identify growth opportunities, and pitch tailored solutions.
Work closely with Product, Sales, and Operations teams to ensure client feedback is effectively communicated and product delivery is seamless.
Own and present a capstone project by the end of the internship focused on optimizing an internal client onboarding or retention process.