Client Solutions Internship - Chicago, Summer 2027

FactSet • Chicago, IL

3d

About The Position

The Client Solutions Internship Program introduces interns to FactSet’s solutions, clients, industry, and teams within its client-facing and sales organization. Interns begin with comprehensive training and then take part in a program focused on sharing ideas and creative thinking to add value for clients and develop solutions for financial professionals. The role is based in Chicago and is for Summer 2027.

Interns learn about FactSet’s client service model and client base through account shadowing, learning activities, mock demonstrations, and client interactions. They assist account teams with client projects, new-user training, and strategic initiatives; observe Global Sales and Client Solutions professionals; and complete an independent project to present findings to senior management.

The program also includes mentorship, opportunities to meet executive and senior management teams, participation in a Student Ambassador Program, and access to volunteer, sports, team-building, and business resource group activities. The budgeted amount stated for this position in Connecticut is $20 per hour.

Requirements

• Strong interest in Finance and/or FinTech.
• Client-centric mindset and desire to collaborate across teams to create innovative solutions.
• Experience or desire to work in a client-facing support role.
• Exceptional verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to build relationships and work on teams.
• Proven ability to learn and use new technology.
• Strong knowledge of Microsoft Office, including Excel skills.
• Be a junior in good academic standing.

Responsibilities

• Participate in account shadowing to learn about client-facing teams, client types, and FactSet’s service model.
• Assist account teams with day-to-day client projects, new-user trainings, and strategic initiatives.
• Observe Global Sales and Client Solutions professionals providing phone and on-site consultation services.
• Engage in learning activities, mock demonstrations, and client interactions to learn about FactSet’s client base.
• Complete large-scale independent projects and present findings to the senior management team.
• Participate in the Student Ambassador Program to help develop, grow, and maintain the relationship between FactSet and the intern’s school.

Benefits

• Intensive training program combining classroom sessions with hands-on assignments.
• Mentorship from a Global Sales and Client Solutions team member.
• Opportunities to meet executive and senior management teams through speaker series and regional events.
• Student Ambassador Program.
• Social community dedicated to volunteerism, intramural sports, and team-building events.
• Business resource groups designed to cultivate an inclusive environment.
• Autonomy and support to contribute to client and company success.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed