Client Solutions Director - Services Sales

Insight•Austin, TX
•$85,000 - $130,000•Remote

About The Position

The Client Solutions Director is a field sales role requiring travel to client locations; otherwise, the role is remote. Employees located within range of an Insight hub office must follow that hub’s hybrid policy. The position is responsible for establishing Insight as a full-portfolio solution provider and aligning client needs with Insight’s offerings and go-to-market strategies. The director builds influential relationships with client IT and business leadership to drive solution services sales in an assigned book of business, selling into new accounts while maintaining existing ones with support from sales engineers, subject-matter experts, and vendor partners. The role focuses on achieving sales and profit goals through account planning and expansion, partner collaboration, client visits, solution development, and implementation support and follow-up. The director is responsible for large, complex, high-visibility, strategic, or tactically important accounts, and for meeting annual bookings quotas while maintaining excellent client feedback.

Requirements

  • Bachelor’s degree in Business Administration or Computer Science.
  • 8–12 years of technical sales experience with a documented record of selling high-end technical solutions across multiple platforms and consistently exceeding corporate objectives and sales quotas.
  • Ability to lead and influence strategic solutions.
  • Extensive knowledge of company products and services.
  • Experience acquiring new business and expanding existing account relationships.
  • Professional training and certifications in sales and partner management, complex sales, sales methodologies, marketing tactics, negotiation, and financial analysis.
  • Extensive channel management and solution sales experience.
  • Excellent communication, customer service, and interpersonal skills, including the ability to present to customer C-suite leadership as a thought leader and discuss next-generation technologies.
  • Ability to present information effectively and respond to questions from groups of managers, customers, and teammates.

Nice To Haves

  • MBA or other master’s degree.

Responsibilities

  • Identify, develop, and close solution sales opportunities.
  • Expand clients’ existing purchasing spend into new solution categories, uncover recurring-revenue opportunities, and address clients’ short- and long-term technology goals.
  • Drive business development and presales initiatives by applying industry and technical expertise.
  • Collaborate with presales and implementation experts to develop account strategies.
  • Maintain industry and business acumen to support discussions with client executives.
  • Forecast accurately and maintain business reporting and sales-pipeline information, including close dates, revenue, gross profit, line-of-business context, and probability status.
  • Research clients’ total addressable markets and develop strategies to capture a significant share of their IT spending across solution areas.
  • Understand clients’ business priorities, challenges, and initiatives and translate them into Insight solution opportunities.
  • Build value-added relationships with client IT executives and serve as a trusted advisor.
  • Develop and maintain a healthy, valid solutions pipeline aligned with Insight’s offerings for assigned clients.
  • Achieve annual bookings quotas and maintain excellent client feedback.
  • Coordinate with delivery teams to pursue follow-on business between delivery missions and projects; attend major project milestones and executive reviews.
  • Ensure effective coordination and support between account teams and technical teammates.
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