Client Services Tech 1

Pace® Analytical Services • Phoenix, AZ

5d

About The Position

The Client Services Technician works in the sample receiving department of an environmental testing laboratory. The role involves assembling sample kits, preparing shipments, maintaining supplies and work areas, handling client samples and documentation, and driving to client locations to pick up samples or deliver supplies. Training is provided. The posted compensation is $17.00 per hour. The listing gives Monday–Friday hours, with one section stating 9:00 AM–6:00 PM and another stating 9:00 AM–5:30 PM.

Requirements

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Excellent customer service skills.
• Ability to work in a laboratory or office/warehouse setting, remain standing for long periods, work around strong odors, and wear required personal protective equipment (lab coat, safety glasses, and gloves).

Nice To Haves

• Previous customer service, shipping, or warehouse experience is strongly preferred.
• Experience in a laboratory or environmental testing setting is preferred but not required.

Responsibilities

• Assemble client sample kits according to guidelines and instructions.
• Create shipping labels using shipping software and manage outbound packages to ensure on-time delivery.
• Maintain and stock supplies to meet client sample kit demands.
• Keep the work area clean and organized.
• Assist with cleaning and maintaining the office.
• Drive to client offices and job sites to pick up samples and drop off supplies.
• Unload and receive client samples while maintaining appropriate documentation.
• Unpack and repack coolers for shipment to other laboratories.
• Operate a company vehicle equipped with GPS/telematics tracking and inward- and outward-facing safety cameras; the cameras do not record audio.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with immediate 100% vesting in the employer match
• Life insurance
• Disability benefits
• Voluntary benefits
• Paid holidays, sick days, and vacation days
• Health savings account
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance Program
• Parental leave
• Optional legal coverage and identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED