Client Services Team Project Administrator

Trane ItaliaSan Antonio, TX
$59,153 - $83,090Hybrid

About The Position

Trane has a new exciting opportunity to join our organization as a Client Services Team Project Administrator! Under moderate supervision, this position works closely with regional team, and is responsible for routine documentation, processing of quotations and leads, job costing, customer invoicing, and administrative oversight. This position can be seated out of any one of our offices throughout the region.

Requirements

  • Associates Degree required
  • Strong communication skills
  • Proactive approach with willingness to work independently as well as part of a team.
  • Demonstrated ability to perform tasks such as problem solving, decision making, rational thinking, and exercising good judgement.
  • Experience prioritizing tasks in order to meet tight deadlines within a fast-paced environment.

Nice To Haves

  • Up to two (2) years of related experience and/ or training preferred.
  • Previous experience with financial systems and basic accounting, including accounts receivable and accounts payable, an asset.
  • Familiarity with the operation of HVAC Systems preferred not required.
  • Flexibility to work overtime/ weekends, as required.

Responsibilities

  • Process and manage Tech Leads in a timely and accurate manner.
  • Follow up on Quick Quotes and update records to reflect sold opportunities.
  • Coordinate technician payments related to Quick Quotes and Tech Leads, including running and reviewing Excel reports.
  • Manage the approval process, including inviting new vendors and maintaining relationships with current vendors for the Regional Service Group.
  • Provide backup support for the SSC role as needed.
  • Review and process credit approvals.
  • Manage purchase order acknowledgements.
  • Support transition-related activities and processes.
  • Create and maintain customer accounts.
  • Create and manage location records.
  • Maintain accurate asset management records in Salesforce.

Benefits

  • Health insurance
  • Holistic wellness programs with generous incentives
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution
  • 15 vacation days
  • 9 paid holidays
  • 3 floating holidays
  • Sick leave
  • Additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs
  • Tuition assistance
  • Student debt support
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