Client Services Supervisor
About The Position
Cooperative Home Care is seeking a Client Services Supervisor to lead coordination for their Personal Care Services team in their St. Louis office. This role is ideal for someone who enjoys achieving goals, excels in a fast-paced setting, and takes pride in ensuring smooth operations. The supervisor will be responsible for connecting clients with appropriate caregivers, providing support to field staff, and driving performance based on key metrics. This position offers an opportunity to make a significant impact by ensuring clients receive excellent care and by supporting caregivers, making them feel valued and successful. It is an entry-level leadership position suitable for individuals looking to advance their careers in healthcare, develop management abilities, and contribute to a mission-driven organization.
Requirements
- Bachelor’s degree in business or healthcare management (strongly preferred)
- Time management skills
- Ability to thrive in a fast-paced environment
Responsibilities
- Effectively use reporting tools to identify and fix schedule issues
- Interview caregivers and promptly assign new hires to cases
- Quickly process new referrals and connect them with caregivers
Benefits
- Supportive environment
- Raises based on performance
- 401(K) retirement plans
- Paid time off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Collaborative team-based role
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
