Client Services Representative 2- Hybrid in Richmond, VA
IQVIA•Richmond, VA
•Hybrid
About The Position
Under guidance, the Client Services Representative 2 fills out, submits, and maintains state licensing applications to various boards of pharmacies on behalf of clients. The role manages licensing application workflows from inception to issuance, communicates with state and federal agencies, and supports clients through regular email and phone interactions. The position is hybrid and requires the person to be located in Richmond, Virginia.
Requirements
- Bachelor's degree.
- Two or more years of related work experience.
- Proficiency with PC applications such as Microsoft Suite.
- Ability to communicate effectively, both orally and in writing, with different team members.
- Demonstrated problem-solving and analytical skills.
- Strong customer service skills.
Nice To Haves
- Experience within the life science or pharmaceutical industry is strongly preferred.
Responsibilities
- Execute licensing activities, including printing, copying, scanning documents, and drafting applications.
- Coordinate application workflows from inception to issuance.
- Communicate with state and federal agencies, including state boards of pharmacies as needed.
- Ensure state applications are properly filed, with attention to timeliness and quality.
- Support clients through regular email and phone interactions.
- Provide clients with weekly reports on licensing status.
Benefits
- A range of health and welfare benefits may be offered, depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
