Therapy Development Representative - Richmond, VA

Inspire Medical Systems Inc. • Richmond, VA

8h

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to build awareness of its FDA-approved medical device for obstructive sleep apnea (OSA) and grow the therapy pipeline and patient conversion. The representative educates healthcare providers in the community and reports to the Regional Manager, collaborating with Territory Managers to support pipeline growth and business initiatives.

The role focuses on planning and executing customer outreach, educating providers who treat or manage OSA, growing referral channels, supporting community education and awareness events, and identifying market opportunities. It also includes recording customer activity and profiles in the CRM, supporting Territory Managers with physician engagement and pipeline conversion, and communicating with aligned Territory Managers weekly.

Clinical responsibilities are secondary to referral development. The representative develops knowledge of implant procedures, patient pathways, therapy delivery, clinical outcomes, quality requirements, and field reporting. At the discretion of the Area Vice President and Regional Manager, the representative may complete training for therapy activation and implant procedures. The role requires travel within the territory or region, including overnight travel as needed, and the ability to perform routine physical activities and lift or move materials or equipment weighing up to 40 pounds, with or without reasonable accommodation.

The anticipated salary is $105,000. Actual compensation may vary based on factors including geographic location, work experience, education, and skill level.

Requirements

• Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical device sales experience.
• In lieu of a bachelor’s degree: at least 4 years of sales experience in the pharmaceutical, healthcare, or medical device industry; or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
• Ability to travel within the territory or region, including overnight travel, as needed.
• Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
• Ability to lift and move materials or equipment weighing up to 40 pounds and perform routine physical activities such as standing, sitting, bending, and reaching, with or without reasonable accommodation.

Nice To Haves

• Referral development or market development experience.
• Territory support or account management experience.
• Clinical experience supporting healthcare providers.
• Excellent communication, negotiation, and relationship-building skills.
• Demonstrated presentation skills.
• Business acumen.
• Proficiency in Microsoft Office Suite and CRM tools.
• Demonstrated willingness to relocate for advancement opportunities.

Responsibilities

• Plan and execute a weekly customer-targeting sequence.
• Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with OSA to build confidence in the therapy.
• Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
• Support monthly community education programs and awareness events.
• Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
• Conduct market assessments to identify growth opportunities and referral gaps.
• Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
• Communicate weekly with aligned Territory Managers.
• Log customer engagements and create new physician profiles in the CRM.
• Move customers from unaware to advocacy belief.
• Provide clinical coverage as needed, secondary to referral development responsibilities.
• Develop understanding of implant procedures, patient pathways, and therapy delivery processes.
• Maintain compliance with quality system requirements and field reporting obligations.
• Understand and articulate clinical and outcomes data to the referral community.
• Complete training requirements for therapy activation and implant procedures if directed by the Area Vice President and Regional Manager.

Benefits

• Multiple health insurance plan options.
• Employer contributions to a Health Savings Account.
• Dental, vision, life, and disability benefits.
• 401(k) plan with employer match.
• Identity protection.
• Flexible time off.
• Tuition reimbursement.
• Employee Assistance Program.
• Opportunity to participate in company ownership through equity awards and the Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level