Client Services & Operations Specialist

Green Light Cost Management • Scottsdale, AZ

10d • $25 - $28

About The Position

Green Light, a growing healthcare technology company helping providers and health plans resolve claims more efficiently, is seeking an experienced, detail-oriented professional to support client services and operational workflows. The role combines client communication, research, documentation, and operational support, with flexibility to shape responsibilities around the strengths of the successful candidate.

Requirements

• Experience in client services, customer support, operations, or a related role.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and exceptional attention to detail.
• Ability to multitask, prioritize, and follow issues through to resolution.
• Initiative, sound judgment, and the ability to work independently.

Nice To Haves

• Healthcare, insurance, or claims experience.

Responsibilities

• Manage professional client communications by phone and email, including inquiries, follow-ups, and issue resolution.
• Investigate claim and workflow discrepancies, research information, and identify gaps or inconsistencies.
• Coordinate daily workflows, documentation, and competing priorities.
• Maintain accurate records and handle sensitive information confidentially.
• Collaborate with clients, providers, and internal teams to resolve issues and keep work moving forward.
• Provide general administrative and office support as needed.

Benefits

• Meaningful involvement in healthcare technology and operations.
• Opportunities to take ownership, solve problems, and contribute to process improvements.
• Room to grow skills and responsibilities as Green Light expands.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed