Client Services Specialist
About The Position
Beauty Brands is hiring a Client Services Specialist who is passionate about helping others, enjoys beauty products, and works well in a team environment. Associates provide excellent customer service and help drive engagement that supports store sales. The role welcomes customers, helps resolve concerns, supports selling and promotional programs, and contributes to store operations, inventory, merchandising, safety, and security. This is a retail position at the Kansas City, Missouri location. The listed job shift is day, and the position type is stated as full-time/part-time. Physical tasks include assisting with inventory, receiving and preparing products, merchandising, and daily cleaning.
Requirements
- Strong customer service, communication, and interpersonal skills.
- Demonstrated record of punctuality, attendance, and teamwork.
- Ability to follow company policies.
- Ability to bend, stretch, lift and carry merchandise and boxes, and reach shelves.
- Ability to perform cleaning tasks such as wiping shelves, windows, and counters; sweeping, vacuuming, and mopping; and changing light bulbs while standing on a ladder.
Responsibilities
- Welcome customers entering the store with the appropriate Beauty Brands greeting.
- Promote the Take Ten program with every customer.
- Resolve customer concerns to the satisfaction of the customer and Beauty Brands.
- Follow company policies and meet attendance, punctuality, and required work guidelines.
- Perform store operations procedures accurately.
- Complete projects assigned by management on time and accurately.
- Support an accurate inventory process.
- Assist with executing marketing plans, promotional programs, and visual merchandising standards.
- Answer the phone with the Beauty Brands greeting by the third ring.
- Use the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience, enhance suggestive selling, and increase manager-set add-on sales goals using the “just one more” program.
- Attend the required number of education classes as directed by the manager.
- Ensure store safety and security measures are followed.
- Attend scheduled store meetings.
- Follow client experience guidelines applicable to the position.
- Assist with inventory, product receiving and preparation, merchandising, and daily cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
