Senior Living Client Services Manager
BAYADA Home Health Care•Harrisburg, PA
•Onsite
About The Position
Client Services Manager – Senior Living Home Health BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Harrisburg, PA Senior Office. This role is a rewarding career opportunity in a growing healthcare industry. As a Client Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.
Requirements
- Bachelor's degree required
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Prior knowledge of or experience with Medicare and OASIS a plus
- Previous medical office, healthcare, or home care experience preferred
- Prior supervisory or leadership experience is a plus
- Demonstrated success in achieving goals and taking on increasing levels of responsibility
- Ambition and desire to grow and advance within the organization
Responsibilities
- Deliver exceptional customer service and coordinate high-quality home health services
- Manage client service coordination and address emergent scheduling and staffing needs
- Oversee and proactively grow an assigned caseload through relationship-building and service excellence
- Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations
- Foster strong, collaborative relationships with office and field staff
- Monitor key operational and financial metrics, including admissions and referral outcomes
- Partner with Clinical Managers to provide support and supervision to field employees
- Contribute to office growth, client satisfaction, and overall operational success
Benefits
- Competitive salary
- Comprehensive medical, dental, prescription, and vision insurance
- Paid holidays, vacation, and sick time
- Tuition reimbursement opportunities
- 401(k) with company match
- Employer-paid life insurance
- Direct deposit
- Employee Assistance Program (EAP)
- Ongoing professional development and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
