CLIENT SERVICES DATA ENTRY CLERK (FULL TIME)
About The Position
We have an opening for full time CLIENT SERVICES DATA ENTRY CLERK positions. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Requirements
- Two years of experience in general office, bookkeeping or personnel operations.
- Must be proficient in Microsoft Office, e.g., Excel and Word.
- Excellent written and verbal communication skills.
- Customer service experience and computer skills required.
Responsibilities
- Performs account maintenance duties; prepares and receives vouchers and requisitions as directed.
- Manage service requests via in‑person interactions, email, live chat, and ticket submissions, ensuring accurate entry and tracking in ServiceNow.
- Participate in daily huddles to surface blockers, confirm coverage, and report on priority items.
- Assist with site events, VIP tours, and new employee orientation sessions as needed.
- Lead building familiarization tours and support new occupants with basic workspace setup and wayfinding.
- Posts transactions into a company's system, e.g., returns, inventory adjustments, etc.
- Reconciles records, investigates transaction errors and resolves problems.
- Files business documents and responds to vendor/customer inquiries.
- Monitors and orders office supplies and other small purchases.
- Arranges meetings; takes meeting minutes.
- Fills in for other Data Entry Clerks as needed and works cooperatively with others.
- Provides assistance with various administrative tasks, e.g., annual inventory counts, preparation of material requests for approval, receiving/logging materials for delivery, sizes/orders uniforms for personnel, etc.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
