Client Services Associate

BAYADA Home Health Care•Selinsgrove, PA
•Onsite

About The Position

BAYADA Home Health Care is seeking an Associate to join its Selinsgrove, Pennsylvania Pediatrics office. This opportunity is designed for someone interested in healthcare administration who wants hands-on exposure to healthcare operations, client services, staffing, employee engagement, and team management while working alongside experienced leaders. The role offers the opportunity to build leadership skills and grow toward future leadership responsibilities within a mission-driven organization. The Associate partners with office leadership to coordinate and deliver client services, supports daily office operations and administrative processes, and works with field employees, clients, and office leaders. The position also supports employee orientation, compliance tracking, engagement, recognition, and retention efforts. BAYADA describes its culture as focused on delivering care with compassion, excellence, and reliability. The company offers career development resources and advancement opportunities, weekly pay, and comprehensive benefits. BAYADA is an Equal Opportunity Employer and complies with applicable state and local mandates.

Requirements

  • Bachelor’s degree required.
  • Strong interpersonal, organizational, and communication skills.
  • Demonstrated ability to achieve goals and build professional relationships.
  • Growth mindset and genuine interest in developing a career in healthcare leadership.
  • Ambition, initiative, and willingness to take on increasing responsibility.
  • Strong computer skills, including Microsoft Office and data entry.
  • Comfortable communicating by phone and conducting professional outreach.
  • Ability to learn quickly and thrive in a fast-paced environment.

Responsibilities

  • Partner with office leadership to coordinate and deliver high-quality client services.
  • Gain hands-on experience with day-to-day office operations and healthcare administration.
  • Conduct new-hire orientation for RNs, LPNs, and HHAs.
  • Track employee personnel and compliance requirements.
  • Support field employee engagement, recognition, and retention initiatives.
  • Assist with referral management, data entry, and other administrative processes.
  • Build strong relationships with field employees, clients, and office leadership.
  • Take on additional projects and responsibilities as skills develop.

Benefits

  • Career development through continued education, Udemy courses, webinars, mentorship, and advancement opportunities.
  • Weekly pay.
  • Paid holidays, vacation, and sick time.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance.
  • 401(k) with company match.
  • Direct deposit.
  • Employee Assistance Program.
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