Client Service Supervisor, Business Insurance

Marsh McLennan•Greenville, NC
•Hybrid

About The Position

As a Client Service Supervisor on the Business Insurance team, you will provide day-to-day supervision for a team of dedicated professionals while managing an assigned book of business. The role calls for strategic thinking, creative problem-solving, and the ability to balance client needs, team leadership, and changing priorities in a fast-paced environment.

Requirements

  • At least 5 years of Business Insurance industry experience, preferably in an agency.
  • P&C Insurance License, or ability to obtain one within 90 days.
  • Working toward CPCU, CIC, ARM, and/or AU designations, or able to demonstrate equivalent knowledge and ability.
  • Demonstrated knowledge of Business Insurance carriers and industry appetites.
  • Ability to work well with producers, client managers, other teams, and across departments.
  • Legal authorization to work in the U.S. permanently and on an ongoing basis without current or future sponsorship.

Nice To Haves

  • Experience with Sagitta, ImageRight, and/or EPIC.
  • Industry specialization in Manufacturing or Real Estate.
  • Management experience.
  • Agency operations knowledge, including licensing, accounting, and carrier contracts.
  • Advanced AI and other technology utilization.

Responsibilities

  • Provide day-to-day supervision for a team of dedicated professionals.
  • Manage an assigned book of business.
  • Balance client needs, team leadership, and changing priorities.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
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