- Client Service Representative (CSR) - Fulfilling Career

Interim HealthCare of Florence, SC•Florence, SC
•$34,000 - $38,000

About The Position

Interim HealthCare is seeking a service-oriented Client Service Representative (CSR) to assist the Client Service Supervisor with staff scheduling and the daily operations of the office in Florence, South Carolina. The role supports home-based care services and helps ensure compliance with quality and operational standards. The position pays $34,000–$38,000 per year, paid biweekly.

Requirements

  • High school diploma required.
  • At least 1 year of experience in healthcare or a related industry.
  • Understanding of state and federal home care standards and regulations.
  • Excellent oral and written communication skills with clinical and non-clinical staff.
  • Strong organizational skills and attention to detail.
  • Proficiency with computer software.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Assist the Client Service Supervisor in ensuring compliance with quality and operational standards.
  • Schedule staff and improve client and patient scheduling for home care services.
  • Document job orders, receive referrals, and assist with staffing orders.
  • Manage employee files, verify credentials and certifications, conduct background checks, and advertise staff positions.
  • Verify client insurance and assist with office functions such as marketing, payroll, and collections.

Benefits

  • Family-oriented culture promoting work-life balance.
  • Online training, growth opportunities, and ability to earn CEUs.
  • Tuition discounts through Rasmussen University.
  • Paid time off (PTO).
  • Holiday pay.
  • Medical, dental, and vision benefits.
  • 401(k) benefits.
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