Client Service Project Manager, Food

SGS • North Sioux City, SD

2d

About The Position

The Client Service Project Manager plans, implements, manages, and executes LIMS, operations, quality, and client service projects, ensuring timely completion and adherence to budgets. The role supports organizational goals by leading LIMS improvements, implementing new capabilities, managing client data transfers, and supporting environmental monitoring systems. It also contributes to acquisition integrations and business development activities.

The position coordinates LIMS implementations and enhancements, quality software deployment across food laboratories, and improvement of laboratory efficiency. It tracks operational and quality indicators, communicates project status and risks to stakeholders and management, and mentors and trains employees on LIMS functions.

Requirements

• Four-year degree in Food Science, Microbiology, Chemistry, or a closely related field.
• 7–10 years in a supervisory or project management role within a laboratory or equivalent.
• Strong problem-solving and project management skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent interpersonal skills and ability to collaborate across teams.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

Responsibilities

• Monitor project progress and provide stakeholders and team members with status reports, timelines, issues, risks, and action items.
• Develop, maintain, and participate in project plans for laboratory LIMS implementations and projects that enhance LIMS functionality.
• Assist with acquisition activities and lead LIMS integration projects to ensure deliverables are met.
• Understand project rationale, applicable regulations, and the methods used by clients and laboratories to produce results.
• Coordinate implementation of a quality software platform across food laboratories and manage and communicate software enhancements.
• Identify and implement efficiency improvements within the Laboratory Information Management System.
• Trend, track, and report operational KPIs, quality parameters, errors, and project progress to upper management.
• Mentor and train employees on LIMS functions and assess business-wide training needs and competencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager