Client Service Financial Coordinator
Mount Laurel Animal Hospital•Mount Laurel Township, NJ
•$20 - $23•Onsite
About The Position
Mount Laurel Animal Hospital is currently seeking a Client Service Financial Coordinator with a strong background in client service and financial operations. This in-person, client-facing role supports the financial success of our hospital by coordinating all client financial touchpoints, from patient admissions and discharges to daily invoice review and payment reconciliation. This position requires strong critical thinking, attention to detail, and excellent communication skills across all levels of staff and clients.
Requirements
- Experience or education in veterinary technology, accounts receivable, or customer service preferred
- Knowledge of computerized billing systems (EZYVet preferred)
- Strong computer literacy; proficient in Microsoft
- Ability to multi-task, prioritize, and adapt to changing needs
- Strong collaboration and communication skills
- Client-facing demeanor with a proactive, professional attitude
- A safety-first mindset with attention to hospital protocols
- Professionalism, dependability, and accountability in all aspects of the role.
- Communicate clearly and respectfully, follow hospital policies and medical protocols consistently, maintain accurate documentation, and contribute positively to team culture.
- A willingness to learn, accept feedback, and support shared hospital goals is essential.
Responsibilities
- Process and oversee open/pending client invoices and manage the checkout process
- Perform daily financial reviews; reconcile treatment estimates and current balances
- Review and update in-patient charge entries; manage census and reconcile with treatment orders
- Conduct invoice audits prior to hospital discharges
- Deliver and review treatment plan estimates with clients; obtain permissions and deposits
- Serve as the financial point of contact for clients, referring veterinarians, doctors, and leadership
- Close and reconcile daily financials; prepare deposits for the Financial Supervisor
- Perform financial audits, manage payment plans, and follow up on accounts receivable
- Assist clients with third-party billing or financing options
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with employer matching
- Continuing education (CE) allowance
- Generous PTO policy
- Career advancement pathways and mentorship opportunities
- Supportive and inclusive work culture
- Access to state-of-the-art equipment and advanced technologies
- On-site events and staff appreciation activities throughout the year
- Fully equipped staff kitchens with complimentary snacks and beverages
- Relaxed break areas to recharge during your shift
- On-site CE opportunities and educational workshops
- Employee pet care discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
