Client Service Coordinator - Level 2

Aston Carter • Irvine, CA

1d • $35 - $35 • Onsite

About The Position

The Client Service Coordinator (General) - Level 2 provides end-to-end support for brokerage transactions in a fast-paced, fully onsite environment in Irvine, California. The role manages client transactions from initiation through completion, prepares and processes contracts and documentation, and delivers administrative and client service support to a small team of brokers. The coordinator is expected to step in quickly, work with minimal training, and operate independently while maintaining polished client-facing communication and accurate transaction records.

This is a 56-month contract assignment covering a maternity leave, with potential for extension. It is not intended for direct conversion. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., approximately 40 hours per week, with some flexibility based on business needs. The position is fully onsite in Irvine, California. A standard check is required.

Requirements

• Ability to work independently as a self-starter with minimal training and supervision.
• Strong administrative and organizational skills, including managing detailed documentation and multiple tasks.
• Excellent written and verbal communication skills for professional client and stakeholder interactions.
• Experience supporting transactions, contracts, or client services functions in a professional setting.
• Strong attention to detail and follow-through to complete tasks accurately and on time.
• Client-facing experience and a polished, professional demeanor.
• Ability to manage multiple priorities and competing deadlines in a fast-paced environment with limited handholding.
• 24 years of relevant experience in administrative support, client services, transaction coordination, contract management, or brokerage support.
• Proficiency with Microsoft Office Suite, including strong PowerPoint skills.
• Strong Excel proficiency for data tracking, reporting, and analysis.
• Experience using data tracking and reporting tools.
• Ability to quickly learn and navigate team-specific systems and programs.
• High school diploma plus 24 years of relevant experience.

Nice To Haves

• California Real Estate Salesperson License.
• Experience in real estate, particularly in a brokerage support environment.
• Brokerage support experience, especially working with brokers or transaction-based teams.
• Transaction coordination experience, including managing timelines and documentation.
• Experience processing commission payments and handling related records.
• Experience tracking and maintaining transaction data for reporting and analysis.
• Bachelor's degree in any field.
• Strong customer service mindset focused on client satisfaction.
• Proactive and self-motivated approach, with the ability to anticipate needs.
• Adaptability to different working styles and personalities within the team.
• Ability to manage competing priorities while maintaining accuracy and professionalism.

Responsibilities

• Manage client transactions from start to finish, ensuring all steps are completed accurately and on time.
• Prepare, review, and process contracts and transaction documentation in a timely and organized manner.
• Provide administrative support for brokerage transactions, including documentation, scheduling, and follow-up.
• Process vouchers and commission payments in accordance with established procedures.
• Track transaction data and generate reports to support brokers and leadership.
• Maintain accurate and up-to-date records and documentation for all transactions.
• Communicate professionally with clients, brokers, and other stakeholders, providing updates and resolving questions.
• Support brokers with day-to-day administrative and operational tasks as needed.
• Monitor transaction deadlines and milestones to ensure timely completion and compliance.
• Handle data entry and record-keeping related to transactions, commissions, and client information.
• Adapt communication and support to brokers with different working styles.
• Work independently to obtain necessary information, solve issues, and keep transactions moving forward with minimal supervision.
• Use Microsoft Office, including PowerPoint and Excel, and data tracking tools to support reporting and client deliverables.
• Prioritize and manage multiple tasks and transactions simultaneously in a fast-paced environment.
• Serve as a reliable, responsive partner to the brokerage team with strong follow-through.

Benefits

• Medical insurance, if eligible.
• Dental insurance, if eligible.
• Vision insurance, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
• Voluntary life and AD&D insurance for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off or leave, including PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED