(Remote) Client Representative
About The Position
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing their careers within a collaborative, performance-focused environment. Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide comprehensive training, mentorship, and ongoing support to help you succeed. No prior insurance experience is required. For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the long-term success of our team members through mentorship, leadership development, and performance-based advancement.
Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Computer or laptop
- Reliable high-speed internet connection
- Webcam and microphone capability
- Quiet, professional workspace
- Excellent communication and interpersonal skills
- Positive attitude and willingness to learn
- Strong work ethic and accountability
- Professionalism and integrity
- Strong organizational and time-management skills
- Attention to detail
- Ability to work independently in a remote environment
- Desire for continuous personal and professional growth
Nice To Haves
- Experience in Customer Service
- Experience in Client Relations
- Experience in Sales
- Experience in Retail
- Experience in Hospitality
- Experience in Healthcare
- Experience in Administrative Support
- Experience in Call Center Operations
Responsibilities
- Meet with clients virtually through Zoom and phone appointments
- Answer questions regarding available benefits and coverage options
- Explain products and services clearly and professionally
- Assist clients with applications, enrollment, and policy updates
- Provide ongoing customer support and follow-up communication
- Build long-term client relationships through trust and exceptional service
- Maintain accurate client records and documentation
- Participate in structured virtual training and coaching
- Strengthen communication, leadership, and customer service skills
- Learn industry products, systems, and best practices
- Collaborate with a supportive remote team
- Continue developing professionally through ongoing mentorship
Benefits
- Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Residual income opportunities
- Union-supported work environment
- Leadership conferences and professional development events
- Advanced virtual technology and collaboration tools
- Comprehensive training
- Mentorship
- Ongoing support
- Performance-based bonuses
- Leadership recognition programs
- Company incentive trips and retreats
- Team recognition events
- Career advancement opportunities based on results and leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
