Remote Client Representative
About The Position
AO is one of North America's fastest-growing organizations, and we're expanding our remote team with motivated, service-oriented professionals who enjoy helping others while building a successful long-term career. As a Remote Customer Service Representative / Client Benefits Representative, you'll meet with clients virtually, answer questions, explain benefit options, and provide outstanding customer service that helps working families protect what matters most. No prior insurance experience is required. We provide comprehensive virtual training, mentorship, and ongoing support to help you succeed.
Requirements
- Excellent communication and customer service skills.
- Positive attitude and strong work ethic.
- Self-motivated and goal-oriented.
- Comfortable working independently in a remote environment.
- Basic computer proficiency and reliable high-speed internet.
- Adaptable, coachable, and eager to learn.
Nice To Haves
- Customer service, retail, hospitality, healthcare, banking, education, military, or sales experience is helpful—but not required.
Responsibilities
- Meet with clients virtually using Zoom.
- Provide exceptional customer service and support.
- Educate clients on life, accident, and supplemental health benefits.
- Guide clients through the enrollment process.
- Build lasting relationships through trust and professionalism.
- Maintain accurate client documentation.
- Participate in weekly coaching and leadership development.
Benefits
- Health Insurance Reimbursement
- Company-Paid Life Insurance
- Accidental Death & Dismemberment (AD&D) Coverage
- Residual Income Opportunities
- Leadership Development
- Incentive Trips & Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
