Part Time Client Relationship Specialist
About The Position
Lovet is hiring a part-time Client Relations Specialist (Front Desk Receptionist) for a growing animal hospital. The role is often the first and last point of contact for clients and patients, helping create positive impressions and build trust and loyalty. The specialist greets clients and pets, responds to questions or directs clients to other team members, updates patient records, processes payments, retrieves prescriptions, supports pet supply and grooming purchases, and keeps the front lobby clean and orderly. Lovet Pet Health Care began in 1984 and has grown to more than 20 locations across Arizona, Chicago, and Michigan, with a network of more than 500 veterinary care professionals. Lovet is part of TAG – The Aspen Group, which supports independent healthcare practices across multiple consumer healthcare brands. TAG and its affiliates are Equal Opportunity Employers.
Requirements
- Comfort interacting calmly and compassionately with furry, fuzzy, feathered, and scaly animals.
- Strong interpersonal and oral communication skills.
- Basic office skills, including typing, filing, and professional phone etiquette.
Nice To Haves
- High school diploma or equivalent (preferred).
Responsibilities
- Greet patients and clients warmly and convey a calm, compassionate, and reassuring demeanor.
- Answer client questions or refer them to another team member when needed.
- Update patient records.
- Collect and process payments.
- Retrieve prescriptions.
- Assist clients with pet supply and grooming purchases.
- Maintain the front lobby in a clean, neat, and orderly manner.
Benefits
- Three weeks of paid time off in the first year.
- Seven paid holidays.
- Scrub/uniform allowance.
- Health, dental, and vision coverage, and HSA.
- Paid parental leave.
- Hands-on training and mentorship.
- Personal and professional development and opportunities for growth.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
