Remote Client Relationship Specialist | Flexible Schedule

AIL•Grove City, OH

2d•Remote

About The Position

AO Globe Life is seeking motivated, service-focused professionals to join their expanding virtual team as Remote Insurance Specialists. This fully remote career allows individuals to help people, build meaningful relationships, and create opportunities for long-term professional and financial growth. Representatives will work with working families, labor union members, veterans, credit union members, associations, and their families, helping eligible clients understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting their loved ones. The company provides training, mentorship, licensing guidance, and ongoing professional development. The role involves connecting with members virtually, educating them on insurance options, recommending solutions, and providing ongoing policy support. Qualified member opportunities are provided, eliminating the need for traditional cold calling. Compensation is commission-based with uncapped earning potential, including weekly commissions, performance bonuses, incentives, and renewal/residual income opportunities. Previous insurance experience is not required, as AO provides structured virtual onboarding, licensing guidance, product education, customer service and sales training, and one-on-one mentorship. The position is 100% remote, offering flexible scheduling. Qualifying representatives may have access to medical insurance reimbursement, company-supported life insurance, and other benefits. High-performing representatives have opportunities for career and leadership advancement within the company.

Requirements

Be at least 18 years of age.
Be physically located within the United States.
Be legally authorized to work in the United States.
Have access to a reliable computer or laptop.
Maintain reliable high-speed internet.
Have webcam and microphone capability.
Maintain a quiet, professional workspace.
Be comfortable conducting virtual meetings through Zoom and phone.
Be willing to complete required training.
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License.

Nice To Haves

Previous experience in sales, customer service, financial services, banking, healthcare, hospitality, retail, education, administration, military service, call centers, account management, or client relations can be beneficial.
Insurance experience is not required.

Responsibilities

Connect virtually with members through Zoom and phone appointments.
Connect with individuals who have requested information regarding available benefits.
Ask questions to understand each member's needs, priorities, and goals.
Build professional relationships based on trust and exceptional service.
Provide a personalized and educational client experience.
Explain available life, accident, and supplemental health insurance options.
Assess individual and family protection needs.
Recommend appropriate benefit solutions.
Answer questions clearly and professionally.
Help members understand coverage features and available choices.
Guide eligible members through applications and enrollment.
Complete required documentation accurately.
Conduct policy reviews.
Assist with beneficiary updates.
Answer policy and coverage questions.
Provide appropriate claims-related assistance.
Help members understand existing coverage.
Maintain accurate digital client records.
Provide timely follow-up and ongoing service.
Follow company procedures and applicable state insurance regulations.