Remote Client Relations Representative - Flexible Schedule

AIL•Dallas, TX

2d•Remote

About The Position

AO Globe Life – American Income Division is expanding its virtual team and seeking motivated, dependable, and people-oriented individuals to join us as Remote Client Relations Representatives. This opportunity combines customer service, client relationship management, benefits education, and consultative insurance sales. You'll connect with individuals and families through virtual Zoom appointments, help them understand available life insurance and supplemental benefits, and assist qualified clients with enrollment. Our organization serves working families, union members, veterans, and other eligible groups. We value individuals who enjoy helping others, communicate professionally, and are motivated to grow within a supportive, team-oriented environment. No previous insurance experience is required. We provide comprehensive training, ongoing mentorship, and access to company-provided client leads.

Requirements

Must be at least 18 years old.
Must reside in the United States.
Have a reliable desktop or laptop computer.
Have dependable high-speed internet access.
Be comfortable using Zoom and virtual communication platforms.
Demonstrate strong verbal communication and interpersonal skills.
Be professional, dependable, and self-motivated.
Be able to manage your schedule and work independently.
Be willing to obtain the required Life and Health insurance license.
Be able to complete applicable licensing and background requirements.
A Life and Health insurance license is required before conducting licensed insurance activities.

Nice To Haves

Customer service or client relations.
Retail, hospitality, or service industries.
Sales or account management.
Call-center or customer support.
Insurance or financial services.
Administrative or client-facing roles.
Leadership, coaching, or team development.
No college degree or previous insurance experience is required.
We place a strong emphasis on communication, work ethic, coachability, and a genuine interest in helping people.

Responsibilities

Connect with company-provided warm leads and existing clients.
Schedule and conduct virtual client appointments through Zoom.
Build professional relationships with individuals and families.
Listen to clients and identify their insurance and benefit needs.
Educate clients about available life insurance and supplemental coverage.
Explain benefit options clearly and answer coverage questions.
Assist qualified clients with electronic applications and enrollments.
Maintain accurate client records and follow-up communications.
Provide ongoing support and develop long-term client relationships.
Participate in virtual team meetings, training, and coaching sessions.
Develop product knowledge, communication skills, and professional expertise.
No traditional cold calling, door-to-door sales, or in-person client meetings required.

Benefits

100% Remote Work: Work from home without commuting to an office.
Flexible Scheduling: Organize your work around client appointments and professional responsibilities.
Company-Provided Warm Leads: Connect with prospective clients without traditional cold calling.
Comprehensive Training: Learn insurance products, client presentations, enrollment procedures, and relationship management.
Ongoing Mentorship: Receive guidance and support from experienced team leaders.
Virtual Technology: Access company systems for presentations and electronic applications.
Weekly Commission Pay: Receive weekly compensation on eligible completed business.
Performance Bonuses: Additional earning opportunities based on individual results.
Residual Income Opportunities: Potential ongoing commissions on qualifying business.
Leadership Development: Opportunities to pursue training, coaching, and management responsibilities.
Recognition and Incentives: Performance-based recognition programs and potential incentive travel.