Benefits Specialist - Flexible Schedule

Americanome Life Insurance Company

1d•Remote

About The Position

American Income Life has been serving working families since 1951, providing life, accident, and supplemental health coverage throughout the United States, Canada, and New Zealand. Through its New York subsidiary, National Income Life Insurance Company, the organization also serves families across New York State. The company works closely with members of labor unions, credit unions, associations, and their families, helping individuals understand and access benefit programs designed to provide additional financial protection. Our client experience is fully virtual, allowing representatives to meet with families remotely and provide guidance from the convenience of their homes. As a Benefits Representative, you will work directly with members who are requesting information about available benefit programs. You will help them understand their options, answer questions, review eligibility, and guide them through the enrollment process. The position combines customer service, communication, and needs-based benefit consultations in a remote environment.

Requirements

Motivated, dependable individuals
Good communication skills
Enjoy working with people
Interested in developing a long-term career in a growing virtual organization

Responsibilities

Connect with members through inbound and scheduled virtual appointments
Review benefit eligibility and explain available coverage options
Respond to questions regarding programs, products, and existing coverage
Follow up with members promptly and professionally
Assess individual and family needs using a structured consultation process
Help clients identify coverage options that align with their needs
Maintain accurate records and documentation
Stay current on products, procedures, and company updates through ongoing training
Work closely with leadership and team members for continued development