Remote Family Benefits Advisor | Flexible Schedule

AIL•Pittsburgh, PA

17h•Remote

About The Position

AO Globe Life is seeking motivated, service-focused professionals to join their expanding virtual team as Remote Insurance Specialists. This fully remote career allows individuals to help people, build meaningful relationships, and create opportunities for long-term professional and financial growth. Representatives will work with working families, labor union members, veterans, credit union members, associations, and their families, assisting eligible clients in understanding available life, accident, and supplemental health insurance benefits and making informed decisions about protecting their loved ones. The company provides comprehensive training, mentorship, licensing guidance, and ongoing professional development, making it suitable for both experienced professionals and those looking to transition into a new industry. The role emphasizes connecting with members, educating them on solutions, and providing ongoing policy support, all within a 100% remote work environment with flexible scheduling.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable conducting virtual meetings through Zoom and phone
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Excellent written and verbal communication skills
Strong relationship-building abilities
Customer-focused and service-oriented mindset
Active listening and problem-solving skills
Self-motivation and personal accountability
Competitive, goal-oriented attitude
Strong organization and time-management skills
Attention to detail and consistent follow-through
Professionalism, integrity, and sound judgment
Comfort using computers, Zoom, and web-based applications
Ability to work independently in a remote environment
Coachability and willingness to implement feedback
Desire to grow professionally and financially

Nice To Haves

Previous insurance experience
Previous experience in sales, customer service, financial services, banking, healthcare, hospitality, retail, education, administration, military service, call centers, account management, or client relations

Responsibilities

Meet virtually with members through Zoom and phone appointments
Connect with individuals who have requested information regarding available benefits
Ask questions to understand each member's needs, priorities, and goals
Build professional relationships based on trust and exceptional service
Provide a personalized and educational client experience
Explain available life, accident, and supplemental health insurance options
Assess individual and family protection needs
Recommend appropriate benefit solutions
Answer questions clearly and professionally
Help members understand coverage features and available choices
Guide eligible members through applications and enrollment
Complete required documentation accurately
Conduct policy reviews
Assist with beneficiary updates
Answer policy and coverage questions
Provide appropriate claims-related assistance
Help members understand existing coverage
Maintain accurate digital client records
Provide timely follow-up and ongoing service
Follow company procedures and applicable state insurance regulations