Remote Client Relationship Representative

Globe Life AIL - Lisa RusselMemphis, TN
Remote

About The Position

AO is hiring Remote Customer Service & Sales Representatives to help meet the growing demand for virtual client support. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and help them make informed decisions—all from the comfort of your home. This is a customer-focused role where relationship building and exceptional service come first. Key features include no cold calling, comprehensive training provided (no industry experience required), and career advancement based on performance.

Requirements

  • Strong communication and interpersonal skills.
  • Customer-first mindset with a passion for helping people.
  • Positive attitude and willingness to learn.
  • Self-motivated with excellent time-management skills.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable high-speed internet.

Nice To Haves

  • Customer service, retail, hospitality, banking, healthcare, education, military, or sales experience is helpful—but not required.

Responsibilities

  • Meet with clients virtually using Zoom and phone.
  • Provide exceptional customer service and support.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Build long-term relationships through trust and professionalism.
  • Maintain accurate client records.
  • Participate in weekly coaching, mentorship, and leadership development.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement Opportunities
  • Incentive Travel (e.g., Cabo San Lucas, Tulum, Las Vegas, Cancun)
  • Modern Technology (Access industry-leading digital tools and systems designed to help you succeed remotely.)
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