Client Relationship Manager (Host Engagement)

Sparkfund•Minneapolis, MN

13d•Hybrid

About The Position

Sparkfund is seeking a relationship-driven, highly organized Client Relationship Manager to help grow and manage the host partnerships that make their deployments possible. This role is central to outreach, relationship management, onboarding coordination, and cross-functional execution. The Client Relationship Manager will work directly with commercial property owners, tenants, facility managers, and internal stakeholders to move projects from initial conversation through successful participation in Sparkfund programs. This position is ideal for someone who excels at managing relationships, building pipelines, solving problems, and coordinating multiple tasks with a high degree of independence.

Requirements

5+ years of experience in customer-facing roles such as account management, partnerships, business development, customer success, or stakeholder engagement.
Experience managing long-cycle, multi-stakeholder relationships.
Strong communication and relationship-building skills.
Ability to independently manage pipelines, priorities, and follow-through.
Experience using CRM systems like Salesforce or HubSpot.
Comfortable working cross-functionally in a fast-moving environment.
Ability to travel up to 33% as needed.

Nice To Haves

Experience in energy, infrastructure, real estate, or related industries.
Familiarity with DER, battery storage, or utility programs.
Experience working with commercial property stakeholders or municipalities.
Exposure to contract-driven engagement or onboarding workflows.

Responsibilities

Build & Manage Host Relationships: Own a portfolio of commercial host relationships from outreach through active program participation.
Lead multi-channel outreach efforts including email, phone, and in-person engagement.
Build trust with property owners, tenants, facility managers, and site stakeholders.
Serve as the primary day-to-day point of contact for hosts throughout the engagement lifecycle.
Drive Pipeline & Outreach Strategy: Develop and execute outreach strategies across target geographies.
Maintain accurate CRM data and pipeline reporting.
Track conversion metrics, onboarding timelines, and engagement trends.
Identify bottlenecks and proactively adjust outreach strategies based on data and market insights.
Coordinate Cross-Functionally: Partner closely with Legal, Engineering, Deployment, Marketing, and Program Management teams.
Coordinate onboarding workflows and contracting milestones.
Surface risks early and keep internal teams aligned to deployment timelines.
Translate field feedback into actionable recommendations for program and process improvements.