Client Engagement Manager

Nimble Gravity

1d • Remote

About The Position

At Nimble Gravity, we turn complex data and AI into real business outcomes. That work begins with client trust — and this role is where that trust lives. The Client Engagement Manager owns the client relationship across a defined portfolio of engagements. You're the connective tissue between Growth, Delivery, and Solutions — keeping execution aligned to what actually matters to the client, and turning strong delivery into lasting partnership. You operate at altitude and ground level: running executive relationships while staying close enough to the work to see risk before it lands.

Requirements

• 7–10 years in client-facing roles with clear ownership of relationships, delivery, and account growth
• Experience in technology, data, or AI consulting — strongly preferred
• The instinct to know when to engage, how to frame a difficult conversation, and how to communicate with executives (English C1 required)
• Comfort running engagements day-to-day while also developing a view on where the account is heading
• A track record of working across Growth, Delivery, and Solutions to create seamless client experiences

Nice To Haves

• background in data science, AI, or digital transformation
• experience in high-growth environments
• prior people management in client-facing roles

Responsibilities

• Own the relationship. Build long-term partnerships grounded in honesty and business acumen. Show up with a point of view — on what the client needs, what success looks like, and what needs to be said.
• Start with the real problem. Co-discover with clients rather than anchoring to an early diagnosis. Frame every engagement around business impact: revenue, cost, margin, risk, speed.
• Drive expansion. Identify and shape opportunities within your accounts. Partner with Growth Managing Principals on account planning rooted in delivery reality and client trust.
• Protect delivery health. Track satisfaction and risk proactively. Surface tradeoffs and concerns early — before they become urgent. Know when to pull in senior leadership.
• Stay close to the work. Sprint planning, backlog refinement, client reviews — the tactical work is real, and doing it well is what keeps the strategic work credible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed