Client Relations Director (Field Sales)- Atlanta

Centria Autism•Atlanta, GA
•$60,000 - $70,000•Remote

About The Position

The Client Relations Director is responsible for growing Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity. This remote position requires daily travel within the local market to visit referral sources and centers and to host events; some extended travel to markets outside the local area may be required. The listed rate is $60,000 to $70,000, plus a bonus opportunity. The role develops referral relationships, increases local awareness of the centers’ services, supports promotional and payor-relations efforts, and works with clinical and marketing teams to build the company brand. It also includes visiting locations to assess their cleanliness, organization, and general appeal. The position may include other duties as needed. The role requires a bachelor’s degree or equivalent experience and at least two years of sales and/or ABA experience. Candidates should be comfortable using a PC, Microsoft Office, and G Suite, and have strong communication, organization, interpersonal, analytical, and business-development skills. Physical demands include driving for extended periods and sitting or standing for extended periods while presenting to providers or hosting events.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 2 years of sales and/or ABA experience.
  • Working knowledge of a laptop or desktop PC.
  • Proficiency with Microsoft Suite, including Word and Excel.
  • Proficiency with G Suite, including Gmail, Drive, Docs, Sheets, and Google Meet.
  • Ability to follow written instructions and use computers and software programs.
  • Ability to communicate expressively and receptively.
  • Proficiency in PC software, especially spreadsheet programs.
  • Strong written and verbal communication skills with internal and external stakeholders.
  • Ability to build rapport with referral sources.
  • Ability to organize, prioritize, and handle multiple tasks; meet established deadlines; and meet or exceed team benchmarks.
  • Adaptability and willingness to work collaboratively and independently to achieve business outcomes.
  • Excellent interpersonal and listening skills.
  • Experience analyzing and summarizing data clearly and concisely.
  • Strong work ethic and attention to detail, accuracy, and quality.
  • Established track record of generating new business.
  • Ability to drive for long periods and sit or stand for extended periods while presenting to providers and hosting events.

Responsibilities

  • Build a broad referral base to support center growth.
  • Call and visit potential referring providers, including pediatricians, neurologists, licensed psychologists, case managers, speech therapists, occupational therapists, hospital systems, schools, and daycares.
  • Increase local awareness of Centria and LSAA service offerings.
  • Research and attend local conferences, 5Ks, information events, and other events.
  • Join influencer groups to advertise the centers’ offerings.
  • Host Autism Activity Days, movie events, and similar events.
  • Engage employer benefit managers to establish the centers as preferred providers.
  • Work with other departments to build the company brand.
  • Work with marketing to create and distribute company promotional materials.
  • Work with payor relations to increase direct referrals from payors.
  • Work with Clinical Directors to involve them in marketing efforts and understand the selling points of their centers.
  • Visit locations to evaluate aesthetics, including cleanliness, organization, and general appeal.
  • Perform other duties as needed.

Benefits

  • Bonus opportunity
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