Client Relations Director (Field Sales)- Baltimore, MD

Centria Autism•Baltimore, MD

10d•$65,000 - $75,000•Remote

About The Position

The Client Relations Director is responsible for growing Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity. This field sales role builds referral relationships, raises local awareness of services, and works across departments to support the company brand and increase referrals. The position is remote but requires daily travel to referral sources, centers, and events; some travel outside the local market may also be required. Compensation is $65,000 to $75,000, plus an opportunity to earn a bonus.

Requirements

Bachelor’s degree or equivalent experience.
At least 2 years of sales and/or ABA experience.
Working knowledge of laptop or desktop PCs.
Proficiency in Microsoft Suite, including Word and Excel.
Proficiency in G Suite, including Gmail, Drive, Docs, Sheets, and Google Meet.
Ability to follow written instructions and use computers and computer or software programs.
Ability to communicate expressively and receptively.
Proficiency in PC software, especially spreadsheet programs.
Strong written and verbal communication skills with internal and external stakeholders.
Ability to build rapport with referral sources.
Ability to organize, prioritize, and handle multiple tasks; meet established deadlines; and consistently meet or exceed team benchmarks.
Adaptability and willingness to work collaboratively and independently to achieve business outcomes.
Excellent interpersonal and listening skills.
Experience analyzing and clearly and concisely summarizing data.
Strong work ethic and attention to detail, accuracy, and quality.
Established track record of generating new business.
Ability to drive for long periods and sit or stand for extended periods while presenting to providers and hosting events.

Responsibilities

Build a broad referral base to support the centers’ growth.
Call on and visit potential referring providers, including pediatricians, neurologists, licensed psychologists, case managers, speech therapists, occupational therapists, hospital systems, schools, and daycares.
Increase local awareness of Centria and LSAA service offerings.
Research and attend local events such as conferences, 5Ks, and information events.
Join influencer groups to advertise the centers’ offerings.
Host Autism Activity Days, movie events, and similar events.
Engage employer benefit managers to become a preferred provider.
Work with other departments to build the company brand.
Collaborate with marketing to create and distribute company promotional materials.
Work with payor relations to increase direct referrals from payors.
Work with Clinical Directors to involve them in marketing efforts and understand their centers’ selling points.
Visit locations to evaluate aesthetics, including cleanliness, organization, and general appeal.
Perform other duties as needed.