Client Relations Associate

Platinum Coastal Group•Milwaukee, WI
•Onsite

About The Position

The Client Relations Associate works on site and engages in regular face-to-face interaction with customers, clients, attendees, community members, partners, and coworkers, depending on the assignment. The role involves answering questions, communicating solutions, coordinating follow-up with internal teams, and tracking feedback to support satisfaction and retention. It is suited to someone who enjoys direct interaction with people in a fast-paced, team-oriented environment.

Requirements

  • Strong communication and interpersonal skills.
  • Professional and dependable.
  • Comfortable initiating conversations and building positive relationships.
  • Comfortable with regular face-to-face interaction.

Responsibilities

  • Meet with clients or customers face to face.
  • Answer questions and communicate solutions clearly.
  • Coordinate follow-up with internal teams.
  • Track feedback and support satisfaction and retention.
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