Client Relations Associate

Man Group • New York, NY

1d • $80,000 - $110,000

About The Position

The Client Relations Associate provides associate-level support to Man Group’s US Sales Team. The role serves as a day-to-day point of contact for clients and supports client servicing, sales operations, onboarding, reporting, commercial agreements, and team initiatives. The associate works with clients, prospects, senior management, and internal stakeholders, including the Compliance team, to coordinate client activity and support the North American client base.

Requirements

• Bachelor’s degree.
• At least 2 years of experience in a sales, investor relations, or investment operations-related role at a financial services firm.
• Interest across active alternative asset classes, including systematic and discretionary public equity and fixed income (long-only and hedge funds), managed futures, private credit, and real estate.
• Excellent organization and time-management skills to succeed in a high-pressure, fast-paced environment.
• Ability to develop strong working relationships with clients, prospects, and individuals at all levels of the organization.
• Advanced Microsoft PowerPoint, Word, and Excel skills.

Nice To Haves

• Familiarity with Salesforce, MMD, and other sales management tools.

Responsibilities

• Serve as a dedicated point of contact for day-to-day client inquiries.
• Maintain the CRM system with client records, activity, and pipeline; coordinate ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly and quarterly review packs.
• Support the US Sales team on projects affecting the existing client base and work with internal stakeholders on strategic initiatives to improve team effectiveness.
• Manage client onboarding by supporting and directing complex investor transactions.
• Coordinate prospect and client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences, and client update calls.
• Deliver customized, standardized, and ad hoc reporting to North American clients.
• Direct the ongoing client subscription and redemption process, ensuring flows are communicated accurately and on time.
• Organize and implement new commercial agreements and maintain existing agreements, including intermediary, rebate, platform, and custody agreements.
• Coordinate client restriction-list implementation, trade-error notifications, and side-letter attestations with the Man Compliance team.

Benefits

• Discretionary bonus
• Competitive holiday entitlements
• Pension/401k
• Life and long-term disability coverage
• Group sick pay
• Enhanced parental leave
• Long-service leave
• Two annual paid 'Mankind' days for community volunteering
• Professional development opportunities
• Flexible working arrangements
• Depending on location: private medical coverage, discounted gym membership options, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level