Client Project Manager - North America

Sportec Solutions AG•Arlington, TX

3d•$60,000 - $70,000•Hybrid

About The Position

Sportec Solutions Inc. is seeking a Client Project Manager (m/f/d) to lead client-facing delivery for the Americas market. You’ll be the strategic bridge between clients and our Product, Engineering, and Operations teams, ensuring matchday performance, driving project delivery on time and on budget, and spotting commercial upsell opportunities. This is a hands-on role where strong client partnership and technical fluency with sports-data ecosystems matter.

Requirements

Bachelor’s degree from an accredited university (preferred)
Minimum 3+ years in client-facing project management for software or IT/data projects
Strong stakeholder management, escalation handling, and client briefing experience
Technical understanding of sports data and data ecosystems; ability to translate technical issues for non-technical stakeholders
Proficiency in Microsoft Office (Excel, PowerPoint, Teams, Word)
Experience with project tools such as JIRA, Confluence, or Asana
Calm under pressure in live-event situations; excellent problem-solving and multitasking skills
Willingness to work evenings/weekends and domestic/international travel for matchday support as needed
Local to Dallas-Fort Worth or willing to relocate
Ability to legally work in the U.S. without sponsorship

Nice To Haves

Hands-on experience with soccer data or other live-sports data systems
First experience with AI applications to increase efficiency
Familiarity with camera-based tracking, broadcast-data operations, or live-event delivery pipelines

Responsibilities

Serve as the primary client-facing project lead for Americas accounts (e.g., Major League Soccer, U.S. Soccer)
Own stakeholder management: external clients and internal Product Owners, Ops, IT, Sales
Manage change requests and scope adjustments; coordinate commercial and technical impact assessments
Triage client issues and bugs with Product Owners through to resolution; maintain incident logs and post-mortems
Track project budgets and deliver internal reportings
Identify upsell potential and support proposal creation and contract discussions
Support matchday operations and be available for occasional evening/weekend coverage when needed
Establish client cadences, stakeholder maps, and communication rhythms for assigned accounts
Stabilize matchday readiness for one or more clients: runbooks, escalation paths, and pre-match checklists
Deliver baseline project KPIs and a reporting cadence (gross margin, revenue, incident counts, on-time/on-budget)